Frequently Asked Questions

Thank you so much for your interest in The Tantra Chair ®.  Our skilled artisans handcraft The Tantra Chair ® right here in Scottsdale, Arizona with the finest, eco friendly materials and components in the world.  We have been in business since 2001 and humbly boast a 100 percent customer satisfaction record throughout our history.  The Tantra Chair ® is the original, patented design developed by world renowned furniture designer, AJ Vitaro.  We have listed answers to some of the most common questions below but if you have any further questions, we are always standing by and eager to provide prompt and thorough answers to your questions.  You may reach out to us by phone 1.866.905.0328 or by email at hello@tantrachair.com.  We hope to have the opportunity to please you and to exceed your every expectation.

 

Frequently Asked Questions

Thank you so much for your interest in The Tantra Chair ®.  Our skilled artisans handcraft The Tantra Chair ® right here in Scottsdale, Arizona with the finest, eco friendly materials and components in the world.  We have been in business since 2001 and humbly boast a 100 percent customer satisfaction record throughout our history.  The Tantra Chair ® is the original, patented design developed by world renowned furniture designer, AJ Vitaro.  We have listed answers to some of the most common questions below but if you have any further questions, we are always standing by and eager to provide prompt and thorough answers to your questions.  You may reach out to us by phone 1.866.905.0328 or by email at hello@tantrachair.com.  We hope to have the opportunity to please you and to exceed your every expectation.

 

1 Is the leather easy to clean?

Yes, we use the finest, most luxurious, synthesized leather product of it’s kind in the world today.  It is stain resistant, anti-microbial, moisture proof and hypo-allergenic.  Just wipe clean with mild soap and water or your favorite solution.  It is a 100 percent care-free, eco-friendly product.

2 When can I expect my order?

We ask for 10 business days to prepare your shipment for departure. Once shipped, the transit time is approximately five business days.  If you would like your chair to arrive sooner, we welcome your requests. Many of our customers need their chair to arrive for a special occasion and we are accustomed to deadlines.  We look forward to doing our very best to honor your request.

3 Is there a warranty for The Tantra Chair?

The Tantra Chair ® is handcrafted by our skilled artisans in The USA and designed to last a lifetime.  We guarantee that The Tantra Chair ® will stand the test of time as we use the finest components in the world.  Our warranty covers the structural integrity of the design for a lifetime. The materials, the components, the craftsmanship are all covered for life.  Any damages that arise accidentally are the responsibility of the buyer.

4 What are the dimensions?

The patented dimensions of The Tantra Chair ® are:  Length 74″ / Height 29″ / Width 16.5″.   It is designed to fit every couple and even those with extensive height and weight differences.  In every case, the lovemaking experience will be greatly enhanced.

5 How is The Tantra Chair shipped?

The Tantra Chair ® is shipped via freight carrier.  The box we use is completely unmarked for your privacy and the delivery company will call you to set up a convenient delivery time once it reaches your city.

6 What is your return policy?

We are 100 percent in customer satisfaction since 2001!  Returns are accepted within 5 days of receiving the chair.  A full refund will be issued for the product but shipping and handling charges are not refundable.

7 Order cancellations?

If you should decide to cancel an order after it has been placed and before you have received it, a 15% charge back fee will be applied. These fees go directly to the credit card processing companies and not to Zen By Design.

8 Who is Zen By Design?

Zen By Design, founded by AJ Vitaro in 2001, is a design and manufacturing firm in Scottsdale, Arizona, USA. We specialize in unique, innovative chair designs that elevate the human spirit through meditation and sacred intimacy. Our sister website is www.zenbydesign.com

9 Is my information private?

We take your privacy to heart and we incorporate every measure to guarantee that your information is completely confidential.  We are truly against using your private information for future marketing purposes and you can rest assured that this will not happen.  We also promise that your information is never shared with a third party.  It begins with us and ends with us…period.

10 Is my online transaction secure?

Your online transaction is 100 percent secure.  We use the latest and greatest technology and the finest Secure Sockets Layer (SSL) by Norton Security.  Rest assured that your information is encrypted to the highest degree and not accessible to others.

11 What if my chair is damaged during shipping?

We take great care in packaging your Tantra Chair ® so that it arrives safely.  However, on very rare occasions, we may experience a damaged shipment due to mishandling by the shipping co.  If your chair does arrive damaged, please rest assured that a new one will be shipped on the following business day.  We insure each and every shipment and you have absolutely no concerns.  It does help us tremendously if you are kind enough to make note of the damage with the driver at the time of delivery.

12 Do you have distributors around the world?

The Tantra Chair ® has several distributors around the world.  In addition to our primary base of operations in The USA, we have representatives in Canada, South Africa, Arabia, Australia, New Zealand and Europe.  Their details can be found on our contact page.

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